The current vacancies are in the Community Corrections department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.

To engage clients and families in the process of change, provide interventions that promote change, hold clients accountable, and monitor client compliance with court orders, state corrections directives, facility rules, etc. Performance of casework and program services is conducted in juvenile and adult field services, probation/parole, domestic relations, juvenile and adult facilities, and in collaboration with courts and other community justice partners.

Duties listed do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to Ramsey County Correctional policy approved work schedule is required for all positions and perform related duties as assigned.

Flexible Workplace

This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy.

If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.

*The current Probation Officer contract has not been settled for 2025 and the salaries shown are 2024 rates.

1. Evaluate clients' risk and needs, utilizing objective risk assessments and other screening instruments, administers tests regarding specific need areas, interprets and assesses the information to develop treatment or case plans, and makes referrals for treatment/programming.
2. Depending on assignment, develop case plans, conduct motivational interviewing, assess clients' readiness for change, engage clients in change process; assist with relapse prevention; facilitate program groups or coordinate educational programs; develop and coordinate clients' post-institutional/release plans; conduct custody and parenting time mediation.
3. Conduct investigations, research background, evaluate findings, and prepare and present reports and recommendations, such as court-ordered investigations of adult and juvenile clients and domestic relations clients, and internal investigations related to facility behavior.
4. Respond to emergency situations and calls for assistance in the worksite and intervenes using appropriate level of force; depending on worksite, may be required to physically intervene; communicate specific safety concerns to other staff, community justice partners, and victims through prescribed channels to insure staff, client and community safety.
5. Communicate, verbally and/or in writing, with other community justice partners, including judges, law enforcement, prosecutors, defense attorneys, mental health professionals, child protection, etc., regarding clients, including providing information to law enforcement recommending arrest or detention of clients.
6. Maintain accurate documentation of case activity, including contacts with clients, victims, concerned parties and treatment agencies, etc., utilizing department and client data systems and computer hardware.
7. Mandated overtime to ensure adequate staffing coverage and maintenance of safety for clients at all times.
8. Maintain regular, punctual attendance consistent with ADA, FMLA and other federal, state and local standards.
9. Position requires the ability to work shift rotations to maintain minimum staffing requirements in 24/7 facilities and in field assignments requiring non-routine work schedules.
10. Supervise clients in all facets of juvenile facility programming, and communicate information to other personnel, to enforce rules, regulations and policies and to ensure the safety and security of clients and staff.
11. Provide program supervision, and rehabilitative services on an individual or group basis.
12. Comply with the disciplinary practices of the facility in reporting rule violations and applying sanctions.
13. Conduct security checks of building and grounds and search clients, living quarters and work areas for contraband.
14. Assess appropriateness of providing supervision for clients from other jurisdictions who are requesting to reside in Ramsey County, as well as arrange effective supervision for clients sentenced by Ramsey County District Courts who are residing, or who request to reside, outside Ramsey County; follow appropriate Interstate Compact and Intrastate Transfer process.
15. Mediate child custody and visitation/parenting time issues for parents referred by Family Court; conduct evaluation when necessary to resolve, provide recommendation to the court, arrange supervised parental visitation when necessary.
16. Contact crime victims and victim advocates with information about court procedures and advise victims of their rights and resources for assistance; inform victims of known activities of clients that may present a danger to them; and establish restitution payment scheduled and monitor compliance.

(The work assigned to a position in this classification may not include all possible tasks in this work and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 13

Click the following to view or print the: Job Task Analysis - Physical Demand or Environmental Exposure Checklists (Download PDF reader) for Probation Officers in Ramsey County.

Probation Officer 1 Minimum Qualifications

Education: Bachelor Degree.

Substitution: Any combination of education and related experience in Community Corrections, Social Services or Community based service organizations that equates to 4 years of full-time work/education may be substituted for Bachelor Degree.

Certifications/Licensure: Valid Driver’s License; depending on assignment.

Education: Bachelor Degree

Experience: Two years experience as a Probation Officer or equivalent; or one year as a Probation Officer and three years paid paraprofessional corrections experience.

Substitution: Any combination of education and related experience in Community Corrections, Social Services or Community based service organizations that equates to 6 years may be substituted for Bachelor Degree, at least one of the 6 years must be in the Probation Officer role or equivalent.

Certifications/Licensure: Valid Drivers License; depending on assignment. May be required to obtain Certification as a Family Court Mediator as required by statute, depending on assignment. Completion of all mandatory training.

The examination process will consist of the following section with each section weighted as indicated:

• Training and Experience Rating = 100%

The examination for Probation Officer 1-2-3 will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

The names of all applicants who pass the examination with a score of 70 or higher (who score in the top 100 or with a score of 70% or higher) will be forwarded to the department for further consider.

Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Probation Officer 1-2-3. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 6 months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been certified and their status.

Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

As part of a conditional offer of employment, candidate(s) must successfully complete the following process:

• Background Investigation
• Prison Rape Elimination Action (PREA) Investigation
• Pre - Employment Physical
• Fingerprinting

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

To print a paper application for this posting click Paper Application (Download PDF reader). You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact Megan.Simmons@co.ramsey.mn.us