Minnesota State Services for the Blind (SSB) has been serving blind, low-vision, and Deafblind Minnesotans since 1923. It does so with a staff of dedicated personnel, skilled volunteers, an active State Rehabilitation Council for the Blind, and a host of community partners. Each year, SSB assists thousands in leading full, active, and productive lives. Come be part of a great organization in a great state!

The Volunteer Coordinator ensures timely completion of customer audio transcription orders by coordinating and monitoring volunteer readers and assignments.

Responsibilities of the position include, but are not limited to:

• Reading and evaluating a wide variety of printed materials and publications and assigning them to volunteers with the appropriate expertise in that subject
• Coordinating, monitoring, and supporting daily volunteer recording activities so that customer needs and schedules are met
• Providing assistance to volunteers on a wide range of issues, particularly on matters relating to the production of audio recordings
• Overseeing the development of volunteer recognition and maintenance of volunteer areas
• Providing and maintaining recruiting information on volunteers and volunteer opportunities
• Administering oral reading test to applicants
• Assisting with volunteer onboarding and training

This position will be based out of the St. Paul office and may be eligible to telework up to two (2) days per week. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

One (1) year of work experience in audiobook production or radio or television broadcasting

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Ability to read a wide variety of printed materials to determine assignment to appropriate recording volunteer
• Knowledge of the components necessary for professional quality audio production including the ability to operate recording equipment
• Knowledge of computer software including Microsoft Windows and Microsoft Office suite programs (Outlook, Word, Excel, etc.) to check and respond to email and create documents
• Skill in human relations sufficient to interact with volunteers from a wide variety of backgrounds
• Skill in problem solving sufficient to troubleshoot issues with recording equipment
• Skill in written communication sufficient to create a monthly email newsletter

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.