Lead Technical Architect - Process Automation

General Mills

General Mills

powai, mumbai, maharashtra, india · India
Posted on Thursday, May 11, 2023

Job Description

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Shift Timings - Regular 


About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerio’s, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we’ve received showcase our commitment to be a force for good:

• World’s Most Admired Companies, Fortune 2022
• America’s Most Responsible Companies, Newsweek 2022
• 100 Best Corporate Citizens, 3BL 2021
• Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022
• 100 Best Companies, Seramount 2021
• Diversity Best Practices Leading Inclusion Index, Seramount 2021
• Best Companies for Dads, Seramount 2021
• Best Companies for Multicultural Women, Seramount 2021
• Top 10 Companies for Executive Women, Seramount 2021
• Military Friendly Employer Bronze, VIQTORY 2021
• Best Place to Work, Canada, Greater Toronto, 2021
• Top 50 – India’s Best Workplaces for Women, 2021
• Top Workplaces in Brazil, 2021
• Asia’s Best Workplaces, 2021


Hungry for What’s Next
We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, ‘crazy’ ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We’ve learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding— that only happens when you surround yourself with those who are hungry for what’s next.


For more details check out www.generalmills.com


General Mills India Centre
General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.


Digital and Technology team
Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can leverage to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.

Our service partnerships and employee engagement are centred on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in “Work with Heart”. Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you.


Job Overview
Role: Process Automation Architect
Location: Mumbai
The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute to the Global Digital Transformation initiative at General Mills in capacity of a Process Automation Lead Consultant. This role will report into Process Automation Manager in India and functionally collaborate with the global Process Automation team. It is an Individual contributor role, and, in this role, you would lead, design, and deliver innovative automation solutions for improving business processes using automation tools like, Automation Anywhere A360 RPA, ServiceNow App-Engine Low Code BPM Workflow, and Win-shuttle SAP Master Data tools.


Role Responsibilities
• Subject matter expert on all GMI process automation tools, technologies, infrastructure, and integrations.
• Significant understanding of enterprise systems, platforms, data, security, network, and architecture across General Mills. Brings to the table a breadth of expertise outside of their core Digital and Technology specialty.
• Fluent in conducting strategic conversations and Influencing senior leadership, business users, team members, and peers across General Mills.
• Play the role of mediator for leadership to translate technical discussions and break down complex processes. Offers technical direction with appropriate communication for various audiences.
• Actively searches for emerging intelligent automation technologies and leads the evaluation, implementation, and deployment of new automation technologies & solutions. Should be well versed with technologies important to process automation modernization.
• Mentor others (on or off the team) on any project, even with limited experience/knowledge of the project or system.
• Fosters a culture of sharing, re-use, and design for scale, stability, and operational efficiency of all process automation solutions along with significant contribution to our Talent Acceleration Center.


Must - have technical skills and experience
• Technical leadership on process automation tools – ideally including Automation Anywhere Robotic Process Automation, ServiceNow App Engine for Low-Code/Workflow, and Winshuttle (used for SAP automation & governance).
• TOGAF or GCP or Other relevant architect certification.
• Expert in .Net, Java, or Python and Web API, REST/SOAP.
• Expert in Oracle, MS SQL, Big Data or other Data technologies.
• Expert in JavaScript and JavaScript frameworks.
• Expert in managing Dev-Sec-Ops Tools (e.g., GitHub, VSTS, Jenkins etc.)
• Expert in Enterprise Integrations technologies


Good to have skills
• Basic understanding and experience of SAP (Preferred)
• Knowledge of Microsoft SharePoint.
• Experience with any Process or Task Mining Tools
• Experience with Optical Character Recognition (OCR) tools
• Knowledge of Cloud Based Systems & AI/ML technologies.


Skill proficiency expectations

Expert level

Intermediate Level

Basic Level

·       RPA (e.g. Automation Anywhere)

·       Low-code Forms & Workflow (e.g. ServiceNow)

·       Microsoft Dot Net

·       API, REST/SOAP Integrations

·       HTML & JavaScript

·       Database (e.g., SQL)

·       O365 Integrations

·       Dev-ops Tools

·       Cloud Technologies

·       Security/Governance

·       OCR, Chat Bots

·       Process/Task Mining

·       SAP

·       AI/ML

·       Visualization



We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.