Solution Manager - D&T

General Mills

General Mills

Mumbai, Maharashtra, India
Posted on Monday, April 10, 2023

Job Description

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Shift Timings - Regular 


About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we’ve received showcase our commitment to be a force for good:

• World’s Most Admired Companies, Fortune 2022
• America’s Most Responsible Companies, Newsweek 2022
• 100 Best Corporate Citizens, 3BL 2021
• Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022
• 100 Best Companies, Seramount 2021
• Diversity Best Practices Leading Inclusion Index, Seramount 2021
• Best Companies for Dads, Seramount 2021
• Best Companies for Multicultural Women, Seramount 2021
• Top 10 Companies for Executive Women, Seramount 2021
• Military Friendly Employer Bronze, VIQTORY 2021
• Best Place to Work, Canada, Greater Toronto, 2021
• Top 50 – India’s Best Workplaces for Women, 2021
• Top Workplaces in Brazil, 2021
• Asia’s Best Workplaces, 2021


Hungry for What’s Next
We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, ‘crazy’ ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We’ve learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding— that only happens when you surround yourself with those who are hungry for what’s next.


For more details check out www.generalmills.com


General Mills India Centre
General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.


Digital and Technology team
Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can leveraged to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.

Our service partnerships and employee engagement are centered on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in “Work with Heart”. Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you.


Job Overview
Role: D&T Solution Manager
Location: Mumbai
The D&T Engage manager for India business would be required to have a broad range of skills and expertise, including strategic thinking, budget management, relationship building, domain knowledge, and effective communication. The manager must also be able to work collaboratively with various stakeholders, both internally and externally, to drive business growth and success in the India market.
The Engage team manager will provide strategic partnership, & work towards implementing new solutions/improving existing solutions to ensure that D&T organization delivers high-quality solutions that meet business needs of the India market.


Role Responsibilities
• Understand technology trends, innovative solutions, and prototyping.
• Manage Budget and fiscal discipline of D&T for the India Business
• Providing strategic guidance to the business on digital and technology solutions.
• Collaborating with the delivery organization to prioritize projects and ensure they deliver value to the business.
• Building and managing relationships with internal and external partners to align services with the strategic goals of the India market.
• Managing India application and services portfolio.
• The Solution manager will need to work closely with the business to understand its requirements and provide strategic guidance on the use of digital and technology solutions.
• Keeping the D&T GEMS leadership informed of the latest developments in the India market and providing regular updates on project progress.
• Providing regular updates to the D&T GEMS leadership on the local market developments


Must - have technical skills and experience

• Experience - 15 years

• Broad Business and Technology expertise
• General Knowledge of ERP P2P, O2C, Q2C process
• Business Platform and CPG Data architecture.
• Expertise in leading change management for the business
• Strong ability to build and sustain relationship on senior management level.
• Strong negotiation, facilitation, influencing and decision-driving skills.
• Flexibility, persistence, accompanied by quality and results orientation.
• Ability to work in a global, multicultural work environment and leverage virtual teams.
• Excellent communication skills – ability to communicate with the team and various stakeholders.
• Fiscal discipline and experience in managing IT budget.
• Past technology hands on experience
• Bachelor’s Degree in Computer Science/Electronics/Electrical


Good to have skills
• Understanding of CPG industry
• QAD/SAP ERP, DMS – EASY DMS, Flutter with Mean Stack, Transport Management- Pando or any other competitive product, Lead Management – Zoho Cloud, SFA- Sales force automation - Recibo from Eazy DMS or any other competitive products


Skill proficiency expectations

Expert level

Intermediate Level

Basic Level

·       Enterprise Architecture

·       Change Management

·       Team Management


·       Enterprise Architecture

·       Data Architecture

·       QAD/SAP ERP

·       Automation Tools Knowledge

·       Scripting Knowledge



We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.