India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Job Overview:
It’s an exciting time to be part of the Digital and Technology Human Capital Management and Services team with global initiatives focused on process transformation, employee experience and data & insights. Expectations of this role is to drive innovation & enhance user experience, support HR process and technology efforts, and deliver value to our global employee base. This position reports to the Manager - Human Capital Mgmt. & Services and is responsible for the development and support of Human Capital Management (HCM) business processes and technical solutions. You will work collaboratively across teams to provide recommendations on aligning technical solutions to business opportunities.

Job Responsibilities
40% of Time
• Analyst resource for HR business process and technology projects
• Consultant for global HR systems, data, and processes
• System consultant to HR business – identify and articulate process impacts on technology/data and potential constraints
• Responsible for quality assurance, creation of test scripts and testing execution
• Ensure user acceptance of system solution
• Partner with project manager in design of training strategy and stakeholder communications

40% of Time
• Day to day operational support of HR operations and ensure system health and sustainability
• Partner with HR/business to define HCM functional requirements including data, configuration, integration, and portal needs

20% of Time
• Develop documentation and training supporting system or processes changes
• Communicate system or process changes to users with varying technical knowledge
• Advocate and influence HR solutions and inform on new trends and technologies

Education
Minimum: Bachelors
Preferred: Bachelor’s degree in CIS (Computer Information Systems) or MIS (Management Information Systems) 

Experience
Minimum years of related experience required: 7+ supporting/delivering complex IT solutions
Preferred years of related experience: 5+ supporting/delivering complex IT solutions


Specific Job Experience or Skills Needed
• Ability to gather and translate business requirements into specifications
• Experience with Workday HCM configuration
• SaaS implementation experience preferred
• Experience with an HRMS System such as Workday, SAP HR, PeopleSoft, SuccessFactors, etc. preferred. Having worked on Payroll systems and processes will be an added advantage
• Ability to work with contractors and 3rd party vendors to insure a quality result on projects and enhancements.
• Experience in developing and supporting systems using PL/SQL desired
• Demonstrated ability to analyze, design, configure and support data, processes and technology
• Experience supporting stabilization and ongoing production support of technical solutions
• Proven ability to manage multiple tasks/activities and prioritize appropriately
• Well-developed interpersonal and communication skills with technical and business partners at all levels
• Demonstrated ability to work independently as well as in a collaborative team environment

Competencies/Behaviors required for job
• Excellent interpersonal skills with a high degree of tact and diplomacy
• Be able to effective work with ambiguity
• High learning agility
• Be able to define business requirements and collaborate across different teams
• Problem solver and work with minimum guidance
• Highly organized individual with a process improvement and client service mindset
• Proven ability to work successfully with global, cross-functional project teams and translate complex business analysis into actionable recommendations through to implementation.
• Ability to train and lead others
• Results oriented with a track record of accomplishments and ability to problem solve and overcome challenges
• High integrity, sound judgment and discretion regarding confidential information
• Ability to think proactively and manage multiple priorities
• High initiative and passion for improving business systems and processes

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.