• Direct the oversight of Workday and Ariba technology platforms and operations (as part of the ERP), including process configuration, tenant management, release planning, security, and technical support. Develop and maintain a business continuity plan and drive the execution of such plan if required.

• Partner with finance, human resources, and procurement technology support areas and business leaders to align ERP technology solutions with business area strategies through a collaboratively developed roadmap focused on delivering increased business value with continual product releases.

• Develop and manage the integrated product roadmap and adoption of new or evolving capabilities aligned with business strategies and needs.

• Manage the process to prioritize and deliver competing demand priorities for the platform based on resource availability, business needs and dependencies.

• Oversee vendor management of critically important vendors to build strategic partnerships, coordinate issue resolution and effectively manage supplier risks.

• Accelerate change adoption through communication, training and change management activities across the human resources, finance, and procurement disciplines.

• Drive performance and accountability of Support Office within the established service level agreements, focused on business outcomes, as well as customer satisfaction feedback

• Partner with appropriate business governance groups to enhance the ERP business capability and integration strategy within guiding principles and in alignment with enterprise IT strategy, architecture and principles.

• Prepare and manage to operational budgets set for the support function on an annual basis.

Qualifications

To support a culture of innovation and progress needed within the ERP Support Office, the ERP Executive should be a proven, influential leader who will draw upon their diverse experiences leading through change and work collaboratively with the functional leadership and governance groups.

The successful individual will demonstrate the following qualifications and competencies:

• Strategic focus with a strong enterprise orientation and an ability to collaborate and achieve common ground among those with differing perspectives.

• Demonstrated experience in technology operations, cloud solutions, agile operating models, and product and vendor management.

• Agility and diplomacy to navigate governance groups and lead through influence.

• Inspirational and inclusive people leader with demonstrated success in talent development, coaching, and building and growing diverse teams.

• Results-oriented with an unrelenting push toward delivering value through standardization and ongoing improvements aligned to business needs.

• Learning mindset geared toward innovation and creativity for applying technology capabilities in new ways, necessary for both the delivery of effective technology and business solutions.

• Expertise in relationship management and an exemplary ability to manage stakeholder expectations through clear and transparent communications.

• A strong focus on the customer and attention to vendor relationships and associated management.

• Proven change agent with flexible and nimble leadership style that can shift quickly to new priorities and delivery of outcomes based on business needs.

• Accepts accountability and ownership for the product vision and continuously adds value while establishing the trust and team empowerment to speed up time to market.

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits

• Pension and 401(k) with employer match

• Paid time off

• Tuition reimbursement

• Employee resource networks

• Paid volunteer leave

• Flexible work options

• Onsite amenities that make working here fun!

Other Requirements and Considerations:

• Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.

• If you need assistance or an accommodation due to a disability, please notify rich.recruit@rich.frb.org.

• Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).

• Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship.

• The hiring range of this Group Vice President role is $235,000 to $290,000.

• Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.

• The selected candidate must be willing to relocate to Richmond, VA if not already based in the area.

• The Fifth District provides a hybrid work environment. This position is required to be onsite on Tuesday, Wednesday, and Thursday each week.

• Interested candidates are strongly encouraged to apply by January 20, 2025. Applications are reviewed on a rolling basis. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.