Company

Federal Reserve Bank of ClevelandThe Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.

For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S. citizen.

Organizational Expectations:

As a Product Owner Senior or Product Owner Lead on the Pay.gov Product Team, you will be responsible for leading, defining and driving the product roadmap, managing priorities within cross-functional teams and making smart, data driven decisions to have the biggest business impact. You will support the organization by developing and implementing product offerings and processes to scale the business. Develops product strategy, drives operational plan and supports product enablement (marketing).

General Responsibilities:
Product Owner Senior:
• Provides leadership, as part of our product development process, representing the voice of the customer during product definition, product UI design and bug triage.
• Refines product backlog based on business value and customer needs Translates business priorities into actionable, clearly communicated Product Features and User Stories that articulate the ‘What’ and the ‘Why’ for technology.
• Coordinate product development and collects and analyzes data to determine the effect of products in production.
• Gathers, analyzes, and prioritizes inputs from our customers, internal customers and partners and synthesizes them into a clear and justifiable set of product requirements that will drive the development of our product vision.
• Collaborate with stakeholders on requirement elicitation Develops working knowledge of software and technologies that support the products. Provides timely and accurate information and status updates to functional leaders.
• Works closely with customers/agencies to identify key needs and appropriate product solutions.
• Identifies new business opportunities and creates appropriate business plans.
• Reviews proposed new market opportunities for consideration.
• Makes decisions regarding product team features and trade-offs.

Product Owner Lead:
• Ensure timely delivery of product requirements and align with release plans Supports Product Team development with training, skills development, and product knowledge.
• Establishes product management best practices and gains buy- in from Product Owners.
• Defines, manages, and executes initiatives to support a product line that contributes to the business and performance objectives.
• Partners with multiple internal stakeholders (i.e., Agency Implementation, Security, Technology, Operations, etc.), and external partners to create and disseminate information regarding changes/updates to product offerings and experiences, and coordinate and ensure deliverables.
• Delivers regular product reviews and assessments regarding various aspects of the project offerings and services across product lines.
• Monitor and analyzes product performance and assess product needs and opportunities through a thorough understanding of Product Health, Stakeholder needs, competitive field and related opportunities/threats.
• Functions as a strategic leader within the Product Team to ensure the entire product line of offerings is integrated.
• Works with Customer Success and UX to engage with Agencies to develop knowledge base.
• Performs other duties as assigned or requested.
• Adheres to the Bank's attendance policies through regular and prompt attendance.

Education and Experience:
• Product Owner Senior: Two years of college and 7 years of professional work experience or Bachelor’s degree and minimum of 5 years of professional work experience
• Product Owner Lead: Two years of college and 9 years of professional work experience or Bachelor’s degree and minimum of 7 years of professional work experience

Knowledge and Skills:
• Experience preparing project plans
• Directing team development of payment processing product software solutions
• Managing multiple project simultaneously
• Strong communication
• Ability to lead and guide multiple staff
• Strong collaboration
• Building and maintaining professional relationships
• Intellectual curiosity
• Problem-solving
• Entrepreneurial spirit with desire to continuously innovate to create enhanced business solutions
• Analytical

Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to clev.4d.benefits.specialist@clev.frb.org

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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