Company

Federal Reserve Bank of San FranciscoFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), Check Services, and the FedNow® Service. In 2020, we undertook a strategic effort to transform FRFS from a product and support office framework to a national, enterprise-focused organization. The enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new organization, which was further joined by the FedNow team in early 2024. Our North Star strategy, with the new structure, is to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

The FedCash Services group within FRFS is seeking an Assistant Manager to join the Cash Insights and Policy Analysis (CIPA) team. FedCash Services provides operational mentorship and technology strategies for U.S. currency and coin supplied to depository institutions by the 12 Federal Reserve Banks. To help FedCash Services set its strategic direction and make sound business decisions, the CIPA team conducts qualitative and quantitative research on payment system trends, focusing on their relationship with Cash, and considers innovations in Cash operations and the related eco-system.

The Assistant Manager contributes a problem solving and innovation-oriented lens to the broader mission of CIPA and FedCash Services. The individual leads the work of a small team of analysts, motivating their performance, fostering their development, and directing the development of insightful analyses of a wide array of Cash policy and operational issues, under the direction of senior management. The Assistant Manager will have the opportunity to coach a talented team and drive multiple initiatives to support the long-term strategy of FedCash Services.

Job Responsibilities:

• Direct and support analysis of new and emerging trends that can influence the effectiveness of Federal Reserve policies and service level standards that together determine how the Federal Reserve meets its mission to ensure confidence in US currency.
• Apply strong project and people coaching and management skills to develop and refine research and policy questions, including project timelines, work plans and analytical approaches.
• Utilize strong analytical and collaboration skills both within the Federal Reserve, international Cash and payments community, and among cash handling organizations to develop and implement efforts to better understand the payments landscape, and Cash’s role within it.
• Conduct and support research related to domestic and international trends in cash usage and cash handling practices, financial institutions’ use of FedCash Services, and operational issues in support of strategic planning.
• Oversee the drafting and editing of analytical findings and recommendations, and present information to diverse stakeholders, including external stakeholders and senior Bank and System leaders.

Qualifications:

• Must be a US Citizen or Green Card holder with the intent to become a US Citizen.
• A Bachelor’s degree or higher in economics, statistics, public policy, finance, business, or a similar field, or equivalent experience.
• 5+ years of work experience in policy/economic/statistical analysis and project management and at least 2 years of experience leading/coaching and developing others, informally if not in a formal people manager role.
• Advanced analysis and critical thinking skills, demonstrated ability to synthesize diverse ideas and draw logical conclusions using a strong analytical framework.
• Strong verbal and written communication and data visualization skills, with experience representing positions and perspectives to internal and external audiences.
• People coaching and/or management skills, including the ability to provide candid constructive feedback to analysts and project team members with a focus on accountability and development for team and self.
• Excellent interpersonal, emotional intelligence, collaboration and consensus building skills, with experience developing relationships across all levels of matrixed organizations.

Preferred Qualifications:

• Master’s degree in economics, public policy, or operations research a plus

• Preference will be given to candidates that are local to or willing to relocate to SF, LA, or Richmond.

Salary Range: Min: $101,000.00 - Mid: $131,100.00 - Max: $161,400.00 Annual (San Francisco)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

We offer a wonderful benefits package including Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Childcare Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer.

#LI-Hybrid

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Monetary And Economic Policy

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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