Credit Support Specialist

Federal Reserve Bank of Minneapolis

Federal Reserve Bank of Minneapolis

Customer Service
San Francisco, CA, USA
Posted on Thursday, June 6, 2024


Federal Reserve Bank of San FranciscoWe are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.

Do you like collaborating and being part of an outstanding team? We have an opportunity on the Credit Support team of Credit Risk Management (CRM) organization. CRM is responsible for the administration of overnight and daylight credit to Depository Institutions (DIs) in the Twelfth District through our Discount Window, Payment Systems Risk, and Condition Monitoring functions. As a Credit Support Specialist, you will be responsible for tasks pertaining to the Collateral Management function, Discount Window function, and Payment Systems Risk (PSR) function.

Our ideal candidate is a highly conscientious, organized and detail-oriented individual who takes pride in producing high quality work in a timely manner. You are able to manage a wide variety of tasks and prioritize what needs doing first throughout your day. You have exceptional interpersonal skills and feel comfortable interacting with people at all levels (staff to senior leaders). If you are interested applying your time and talent in a mission driven organization where you can grow your career, the Fed could be the place for you!

Essential Responsibilities:

  • Review Depository Institution (DI) legal agreements and collateral transactions with high levels of accuracy.
  • Perform daily tasks including start/end-of-day processes, general ledger verification, and checking data to ensure thoroughness and completion of all records.
  • Reconcile daily collateral transaction reports including compiling closing files for sign-off by management.
  • Perform monthly securities reconciliation.
  • Counsel Depository Institutions (DIs) for Daylight and Overnight overdrafts, assess charges when appropriate, and assist DIs with account management inquiries.
  • Accept requests for Discount Window advances in accordance with department and system policies and procedures.
  • Manage loan collateral pledge files submitted by DIs for the BIC program.
  • File Uniform Commercial Code (UCC) financial statements.
  • Update and maintain procedures through collaboration with team members and by conducting process analysis to identify gaps and barriers.
  • Assist with Records management.
  • Prepare reports for Reserve Bank senior management and executives through data analysis.
  • Participate in cross-functional team initiatives and projects across the Department, District, and Federal Reserve System.
  • Perform other duties as assigned.


  • High school diploma.
  • Requires a minimum of three or more years of related work experience in banking such as financial analysis, accounting, loans or securities.
  • Strong oral communication/presentation skills and written communication skills.
  • Basic understanding of the banking industry, financial analysis, accounting practices, and various financial instruments (e.g., loan types, securities).
  • Ability to work well under minimal supervision.
  • Well organized and detail oriented with an ability to multi-task and prioritize assignments to manage competing deadlines.
  • Ability to handle projects, from inception to implementation.
  • Proficient with Microsoft Office applications; Access, Word, Excel, PowerPoint, and Outlook.
  • Ability to maintain the confidentiality of critical information.
  • Strong analytical, problem solving, and customer service skills.
  • This position requires access to confidential supervisory information, which is limited to “Protected Individuals.” Protected Individuals include, but are not limited to, U.S. citizens and U.S. nationals, U.S. permanent residents who are not yet eligible to apply for naturalization, and U.S. permanent residents who have applied for naturalization within six months of being eligible to do so or who will sign a declaration of intent to apply for naturalization before they begin employment.


Base Pay Range: Min: $77,400 Mid: $100,500 Max: $123,700 (Location: San Francisco)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer.

The Bank's ethics rules generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. Employees in the S+C group also must ensure there are no conflicts of interest related to their previous employment and current financial interests. S+C employees may be subject to borrowing and deposit restrictions and may need to recuse themselves from certain supervisory work. Please review Section 5.3 and Appendix B of the Bank’s Code of Conduct to ensure compliance with the Code of Conduct conflict of interest rules and personal investment restrictions.

Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category

Credit Risk Management

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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