Company

Federal Reserve Bank of ClevelandThe Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.

For twenty-four years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

NOTE: this is a PART TIME onsite position in Cincinnati, Ohio supporting day shift working hours – shift will be Monday-Friday between the hours of 8am-4pm – specific days and hours to be determined upon hire.

Organizational Expectations:

As a service attendant as part of our Real Estate Services Group (RESG), you will provide services to all areas and departments of the Bank. You will perform conference and event setups, escort contractors, facilitate fleet vehicle servicing, collect and distribute mail, and report any problems to the day service lead.

General Responsibilities:

• Complete all conferencing requirements by interacting with customers, addressing conference room setup needs, and completing room setups.

• Ensure a high-quality building appearance by monitoring the building, correcting problem situations, working with the outside cleaning contractor, and moving furniture and relocates materials.

• Performs other duties as assigned or requested.

• Adheres to the Bank's attendance policies through regular and prompt attendance.

Education and Experience:

• High school diploma or G.E.D

• No prior related work experience

Knowledge and Skills:

• Problem Solving Skills

• Performs routine tasks and resolves problems of limited scope and complexity, following established policies and procedures.

• Strong communication skills (verbal and written) - must be able to effectively communicate and follow up with customers on work requests.

• Strong customer service skills

• The nature of the function is a service business line and, therefore, must exhibit excellent customer service skills by displaying a professional and courteous attitude toward co-workers, customers, and vendors.

Physical Demands and General Working Conditions

Operations environment (such as Building Services): Employees in this position require physical capabilities such as lifting, climbing, and crawling along with the ability to work with their hands. Ability to lift and carry tools and equipment weighing as much as 50 lbs. required. Employees must be able to operate equipment such as hand-trucks or carts to move heavier items. Extensive amounts of walking and standing can be required on a daily basis. Exposure to uncomfortable areas (such as crawl spaces) to make repairs or installations is possible. Exposure to climate elements (internal/external) will occur based upon task needs. Exposure to noise from various building equipment will also occur. Valid driver's license required.

Full Time / Part Time

Part time

Regular / Temporary

Regular

Job Exempt (Yes / No)

No

Job Category

Building Services/Facilities

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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