Business Coordinator II (Operations & Administrative Services)

Federal Reserve Bank of Minneapolis

Federal Reserve Bank of Minneapolis

Atlanta, GA, USA
Posted on Tuesday, February 13, 2024


Federal Reserve Bank of AtlantaAs an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

Position Summary:

Under direct supervision, supports the design, implementation and execution of the business and operational strategies of the department by interacting with Division, Bank and/or System stakeholders. Interacts with and provides support for key Division, Bank and/or System projects. Develops working relationships within the team, department, division and other business partners throughout the Bank. Develops knowledge of multiple disciplines and participates on projects related to business operations, quality management, and operational controls. Assists in delivering products and services that create efficiencies and improve business processes. This is a hybrid position in Midtown Atlanta.

Key Responsibilities:

  • Coordinates projects related to business and operations, quality management and operational controls while obtaining knowledge of multiple disciplines; delivers products and services to create efficiencies and improve business processes; contributes to and participates in process improvement and solution discussions.

  • Maintains and creates reports, documents and other correspondence to stakeholders. Creates, maintains, collects and distributes key materials such as tracking spreadsheets, metrics and/or documentation.

  • Works on problems or projects of limited scope and basic complexity; exercises sound judgment within defined procedures and practices; follows standard procedures in analyzing situations or data from which answers can be readily obtained; receives detailed instructions on routine work and on new projects or assignment.

  • Identifies best practices and suggests how to improve current business practices; assists in efforts to improve operations efficiency, and department services; working with others, prepares reports and materials to support proposed recommendations.

  • Draws on experience and seeks guidance from others when working to resolve issues or support projects of basic complexity (scope/volume/impact) associated with business line processes.

  • Arranges and coordinates logistical details around meetings and conferences for the department; oversees planning functions inclusive of catering, facilities, and technology and communication.; may train, facilitate or troubleshoot event functions.

  • Collaborates on process improvement projects; modifies and updates existing business processes; may participate in cross-department initiatives and project.

Education: Bachelor’s degree or four years equivalent experience, preferred

Experience: 2-5 years of experience in an Administrative or Customer Service role handling multiple disciplines of duties and responsibilities.

Knowledge Areas:

  • Strong collaboration skills with experience working in a fast-paced environment.

  • Strong written and verbal communication skills.

  • Demonstrated ability of exceptional organizational skills and the ability to multi-task

  • Attention to detail and ability to manage multiple priorities.

  • Team player with ability to work independently

Technical Skills:

  • Ariba

  • Vendor Management

  • MS Office Suite

  • Proficient in Excel

  • Power BI is a plus

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

  • Comprehensive healthcare options (Medical, Dental, and Vision)

  • 401K match, and a fully funded pension plan

  • Paid vacation and holidays; flexible work environment

  • Generously subsidized public transportation

  • Annual tuition reimbursement

  • Professional development programs, training and conferences

  • And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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