Operations Assistant Manager of Los Angeles Cash Services
Federal Reserve Bank of Minneapolis
CompanyFederal Reserve Bank of San FranciscoWe are the San Francisco Fed, public servants with a congressionally mandated mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. We are a community-engaged bank, and we are committed to understanding and serving the vibrant, diverse people of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a team united in its purpose to promote an economy that works for everyone.
The Federal Reserve Bank of San Francisco is seeking an Operations Assistant Manager in our Los Angeles cash office location. As the Operations Assistant Manager, you will lead a large team focusing on operational excellence in the processing of US currency using complex, authentication in our mission of providing for the nation’s currency and coin needs. You will be responsible for developing a team that is accountable for driving operational excellence in a fast paced and highly regulated environment.
Our ideal candidate for this role is a proven operations and people leader with experience influencing multiple departments across an organization, is an excellent communicator, sets a high bar for themself, and is adept at developing and coaching talent. If you are someone who thrives in a critical leadership position and gains personal satisfaction by leading a complex business, then this is for you!
Banking experience is not required. Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments are also desired.
Location: Federal Reserve Bank Los Angeles Branch (100% on-site)
950 South Grand Avenue Los Angeles, CA 90015
Work schedule: The Operations Assistant Manager will help lead the night shift team with a 4/10 schedule of 7:00PM-6:00AM Monday evening to Friday morning (includes a 10% differential which is in addition to the base salary.)
(Flexibility in being able to work a schedule of 7:00PM-6:00AM Tuesday evening to Saturday morning will be required when a multi-year project begins in mid-2024.)
What you'll do
Develop and lead a leadership team that's passionate about people development, operational excellence, and public service.
Achieve operational excellence in the implementation of the Cash Group and SF Bank strategies by coaching, motivating, and supporting the team; ensure there is a strong adoption and understanding of organizational objectives, vision, and values.
Build a learning culture by ensuring operational leaders maximize the Bank’s career framework program (Navigate) to develop top talent through coaching, mentoring, on the job training, and defined learning paths (including education and certifications).
Champion an inclusive and diverse culture where every team member has the opportunity to fully realize their potential.
Exercise agility by thinking strategically, executing tactically, and collaborating across diverse teams, levels, and situations.
Engage team members during their shifts to maintain the highest levels of safety, quality, performance, and engagement.
Supervise and manage currency volumes, production capacity, labor resources to ensure performance goals are achieved. Use data driven insights to understand trends and inform decisions.
Continuously monitor and assess operational activities to address gaps in procedural requirements to enable adherence to risk management while also making risk informed decisions that align with performance objectives.
Support large-scope projects within the site, across the 12th District and nationally.
Desired Experience + Traits
Bachelor's degree or equivalent work-related experience
Typically requires 5+ years of successful leadership experience in a fast paced, highly regulated operations environment.
People focused and service oriented.
Strong problem solving and excellent analytical skills.
Excellent verbal and written communication skills.
Highly energetic and excellent coaching skills.
Demonstrated ability to work under pressure and make immediate independent judgment decisions.
Experience scoping, leading, and implementing process improvement initiatives
Base Salary Range: Min: $89,200 - Mid: $115,900 - Max: $142,400 (Location: Los Angeles)
Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with market data.
At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Child Care Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At the SF Fed, we believe in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.
The SF Fed is an Equal Opportunity Employer.
Full Time / Part TimeFull time
Regular / TemporaryRegular
Job Exempt (Yes / No)Yes
Work ShiftSecond (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.