Company

Federal Reserve Bank of St. LouisThe Internal Support, Payments and SASTeC (ISPS) Division is looking for an Assistant Manager in the Division Support department. Reporting to a manager, you will oversee the Bank’s parking, badging, personnel screening and Personal Identity Verification (PIV) credentialing operations, while managing projects for the department. You will also have oversight of the Division’s information security processes and District records management.

Responsibilities

• Oversee the daily operation of the fingerprinting, badging, and vendor screening processes, ensuring accuracy and timeliness for all documentation while providing coaching and development of the team members.

• Manage the Bank’s parking operation that includes enrolling and canceling Bank parkers, liaison with other garage management, maintaining current parking location lists of all Bank parkers, and troubleshooting concerns and issues parkers report with other garages.

• Lead completion and coordination of the division's information security processes

• Manage ISPS projects to completion and create and maintain relevant, detailed project artifacts to include project scope, charter, plan, timeline, communications plan, change requests, risk and issue logs, and budget/status reports.

• Work with project teams to identify, mitigate and communicate risks, issues and status throughout the project while escalating awareness of the project and performance.

• Oversee and assist records coordinator with implementing the Bank’s records management program through annual records map creation, physical record disposition and access reviews of the physical records inventory tool.

• Manage team members on other tasks performed such as submitting equipment requests, logical and physical access requests, and completing self audits.

• Conduct ad hoc assignments that align with the overarching goals within the Division.

Qualifications

• Bachelor’s degree or commensurate experience

• 3+ years relevant experience; inclusive of experience managing and influencing teams

• Demonstrated ability to manage numerous projects and work processes

• Strong verbal and written communication skills to work with all levels of internal staff and external customers

• Ability to solve complex problems and improve quality and service

• Experience with Waterfall and Agile project management and/or PMP certification, encouraged

• Experience using project management tools (e.g., Microsoft Project, Daptiv, and Clarity)

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.

Salary: $85,000 - 115,000

In addition to a great compensation package, we offer a comprehensive benefits package that's all brought together in a flexible work environment where you can truly find balance:

Ranked as the #2 Top Workplace in the St. Louis Region in 2020, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees' diversity—in age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, and cultural traditions, religion, life experiences, education and socioeconomic backgrounds—are recognized as a strength. Learn more about the Bank and its culture; check out our Careers Site.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer. #LI-Hybrid

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Supervisory/Management

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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