Company

Federal Reserve Bank of St. LouisOverview

We are looking for a Systems Administrator who can support a portfolio of middleware applications running on Microsoft Windows-based workstations and servers. You will support application connectivity and functionality on a corps of servers in a distributed enterprise environment. Typical tasks include, performing regular system health checks, accomplishing application upgrades, managing assigned incident tickets, and developing applicable documentation. You would be part of our corporate security technology team and specialized training will be provided. You would report to the Operations Support team manager

Responsibilities

• Maintain and configure middleware and server applications.
• Implement necessary server patches, hotfixes, service packs, cumulative updates, and upgrades to meet security compliance and application integrity.
• Monitor and respond to alerts and escalate issues when needed.
• Investigate and coordinate the response to hardware failures.
• Diagnose and resolve incidents, and document actions taken in the trouble ticketing system.
• Perform system health checks and document results. Track the results and analyze for trends and opportunities for improvement.
• Develop and document technical procedures.
• Provide Tier 2 support and act as escalation point for Tier 1 support.
• Maintain scripts used for reporting and monitoring.

Qualifications

• 3+ years of progressive experience working in a professional IT environment
• Bachelor’s degree preferred, with major or specialized courses in an Information Technology related field of study
• Experience in server administration and middleware support
• Experience with some combination of the following:
  • Supporting Database systems
  • Scripting solutions
  • Using Trouble ticketing systems
  • Remote management of devices and platforms
  • Troubleshooting system hardware failures
  • Testing updates offline prior to installing in Production
  • One or more professional certifications in Information Technology

Salary: $72,000 to $85,000

Benefits

Our organization offers benefits that are the best fit for you at every stage of your career:

• Pension plan, 401K, Comprehensive Insurance Plans, Tuition Reimbursement Program, Onsite Wellness & Fitness Center, Backup Dependent Care (Child & Adult), and more

Ranked as the #2 Top Workplace in the St. Louis Region in 2020, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees’ diversity—in age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, and cultural traditions, religion, life experiences, education and socioeconomic backgrounds—are recognized as a strength. Learn more about the Bank and its culture; check out our Careers Site.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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