Under minimal supervision, assists in the development and administration of one or more benefit programs. This includes programs to promote specific wellness initiatives in support of overall health improvements for staff. Also provides analytical support for the benefit and wellness business initiatives and strategic goals. May lead internal improvement efforts and implementation plans of moderate complexity; may either directly or indirectly lead small- to medium- size teams in these efforts. Leads the coordination of the information flow among business lines to achieve desired outcomes.

Key Responsibilities:

• Conducts a broad range of activities, and possess a comprehensive understanding of benefits and wellness related business functions for the Bank and the department.

• Strong teamwork and customer service orientation; acts as primary contact point for employees and leadership on benefits related inquiries.

• Demonstrates strong initiative, innovative thinking skills, and the ability to analyze details and adopt a big picture view. Develops network among local organizations to improve and innovate benefits offerings.

• Possesses strong business acumen and strong oral and written communication skills. Produces written products that are clear, concise and in a tone and format befitting the message, audience and objective of the writer. Verbally expresses thoughts and opinions to others in a clear and concise manner. May lead or assist in presentation or facilitation of effective training sessions/project updates/general communication to all levels of staff, management and senior management.

• Performs intermediate level research and analysis and develops sound recommendations relating to benefits offerings and administration.

• Analytical assignments typically vary and include annual pricing of benefits, preparing recurring reports, budget monitoring and analysis, customer services reports and other department analytical needs. Some exposure to District or System-level committees.

• May serve as a mentor to less-experienced staff for guidance on new projects or assignments. May lead high-performing teams, projects, or implementation plans for small- to medium-sized teams focused on meeting organizational objectives.

• Where applicable, provides support for production systems, such as: maintaining daily processes, identifying problems, proposing alternatives, providing business application releases and customer testing, and implementing solutions.

Key Skills Required:

• Analytical and innovative thinking

• Strong customer service background

• High level communication and presentation

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.