CRM Data Analyst

Federal Reserve Bank of Minneapolis

Federal Reserve Bank of Minneapolis

IT, Data Science
Atlanta, GA, USA
Posted on Wednesday, May 17, 2023


Federal Reserve Bank of AtlantaSupports the creation and advancement of data analytics, visualization, and MIS reporting including design, development, and maintenance of data and delivery solutions within Credit & Risk Management, including discount window operations, collateral management, account management activities, reserves administration, and counter-party risk monitoring. Provides analytical services for low to moderate complex business strategies in the areas of data management, analysis, and presentment.

Works closely with a variety of stakeholders and project teams to resolve information flow and content issues. Facilitates obtaining data from a variety of different sources, in the right formats, assuring that it adheres to data quality standards, as well as resolving any information flow and content issues. Consults and advises on best practices for data manipulation and visualization. Translates business requirements into a conceptual, logical, and physical data model/solution. Responsible for identifying business intelligence, reporting, and data analysis needs. Performs descriptive and diagnostic analytics that explores the data and relationships between involved entities and events, culminating in predictive or prescriptive analytics. Also, works closely with clients and IT teams to turn data into critical information that can be used to make sound business decisions.

*This is a hybrid position based out of Atlanta

Key Responsibilities:

  • Performs low to moderate technical operations in the area of data management, analysis or dissemination.

  • Works with business teams to understand data requirements for analytics and visualization solutions.

  • Collects, analyzes and summarizes data to support business decisions.

  • Provides data and data solution that is congruent, reliable, and easily accessible by the user.

  • Uses technology to extract, analyze and visualize raw data.

  • Develops and maintains technical documentation regarding data and related policies.

  • Makes recommendations for process improvements to support data integrity efforts.

  • Works on projects/issues/enhancements as a team member.

Education: Bachelor's Degree or 4 years equivalent; Degree focus in Business Intelligence, Information Systems or Computer Science preferred.

Experience: Less than two years.

Knowledge Areas:

  • Data and General Architecture Principles

  • Data Quality Assurance and Data Modeling

  • Analytical Thought, Maturity Models and Business Processes

  • Business Intelligence Principles and Practices

  • Agile Project Management Methodologies

  • Finance / Accounting / Economics (Not required but a plus)

Technical Skills:

  • Data Visualization

  • Data Analysis

  • Data Modeling, Scripting and Programming Skills

  • Strong Communication Skills

  • Proficiency with SQL, SQL Server Management Studio and/or Tableau

  • Proficient with Microsoft 365 (SharePoint, Excel, Access)

Please note: The nature of and length of work experience will determine classification of the position.

Relocation: None.

Testing: Skills Assessment(s) may be administered.

Special Requirement regarding Citizenship Status:

By law, this position requires that you fall within one of the following citizenship categories:

  • United States Citizen

  • United States National

  • Lawful Permanent Resident Alien ("green card" holder) who plans to apply for citizenship when he/she becomes eligible and applies for citizenship within six months of becoming eligible.

Access to Confidential Supervisory Information: Due to the Credit & Risk Management’s access to confidential supervisory information concerning financial institutions, employees in this position will be required to disclose and address conflicts of interest within the financial industry. Examples include stock ownership and indebtedness.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

  • Comprehensive healthcare options (Medical, Dental, and Vision)
  • 401K match, and a fully funded pension plan
  • Paid vacation and holidays; flexible work environment
  • Generously subsidized public transportation
  • Annual tuition reimbursement
  • Professional development programs, training and conferences
  • And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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