Manager, Sales Engineering - Customer Success (m/w/d)
Arctic Wolf
This job is no longer accepting applications
See open jobs at Arctic Wolf.See open jobs similar to "Manager, Sales Engineering - Customer Success (m/w/d)" Mossier.Arctic Wolf is a global leader in security operations, delivering the first cloud-native security operations platform to end cyber risk. Powered by threat telemetry spanning endpoint, network, and cloud sources, the Arctic Wolf® Security Operations Cloud ingests and analyses trillions of security events each week to enable critical outcomes for most security use cases. The Arctic Wolf® Platform delivers automated threat detection and response at scale and empowers organisations of any size to stand up world-class security operations with the push of a button.
Our mission is simple: End Cyber Risk.
Due to our continued growth we are now searching for a highly motivated, flexible, proven technology sales leader and professional to join our sales team.
Position Overview and Objective
The Manager of the Sales Engineering team is critical to the success of the team/company and provides technical leadership to the team via player-coaching and leading by example. The candidate possesses a strong technical aptitude and has individual contributor or leadership experience running technical sales campaigns within networking, security, infrastructure, SaaS, or governance risk and compliance industries. This person leads an early in career Sales Engineering team and is focused on strong technical accountability for short-term results while strategically planning for the future of the team and business.
Primary Responsibilities and Duties
- Recruit, hire, lead, develop, and retain a high-performance Sales Engineering team to help support our Sales business
- Build relationships and collaborate across Sales, Architects, Sales Ops, Marketing, Product Management and R&D teams to ensure organizational agility while leading your team(s).
- Engage in and help build and/or maintain prospect/partner technical and/or executive relationships which help accelerate AW brand awareness and business closure
- Monitor, review and coach SE’s to enhance their objection handling, demonstrations, and overall ability to architect and scope AW solutiosn to solve customer problems. Develops sales engineers according to demands of AW business and professional goals.
- Acts as district escalation point for technical sales campaigns. Must understand and have working knowledge of AW platform and business process relevant to deal structure.
Key Skills
- Ability to articulate the business application/value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers
- Excellent written, verbal, presentation, time management, and attention to detail
- Demonstrates and leads with strong emotional intelligence in all situations. Ability to manage fluid change and prioritizes work as such. Must thrive in a dynamic work environment.
- Is seen, and performs as, player-coach with respect to Manager/individual contributor. Is willing to mentor; as well as be mentored. Is inspiring and motivational.
- Practitioner, consultative or Pre-Sales experience in technical domains such as: Networking, Security and Server infrastructures, Identity Mgmt, Cloud Services, Governance, Risk and Compliance
- Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions.
Key Competencies
- Hiring and Staffing
- Communication
- Emotional Intelligence
- Problem Solving
- Conflict Management
- Drive For Results
- Compassion and Empathy
- Organizational Agility
- Delegation
Minimum Qualifications
- Minimum of 3 years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on security solutions
- Minimum of 3 years supporting, delivering, or designing enterprise IT systems
- Minimum 2 years experience in direct quota carrying Sales Engineering role.
- Fluent in english and german
Preferred Qualifications
- 1 year in a front line management role, leading a sales engineering team within networking, security, infrastructure, SaaS, or governance risk and compliance industries.
- 1 year experience in direct quota carry Pre-Seles leadership role.
- Proven 2 years experience exceeding revenue goals while in leadership role
- Leadership experience in Commercial or Enterprise business segment.
- Bachelor’s degree or equivalent work experience
Our offer:
Company shares for everyone: Our attractive salary package also includes company shares so that every employee has a direct stake in our success
Our team, the pack: We offer an international, diverse and inclusive work environment and live positive – in and out of the office
Remote Work Opportunities: Arctic Wolf has always sought the best talent we can find, and is open to have employees work remotely when it is the right fit. We offer mobile working where possible. Some employees work 100% remotely others hybrid. Few are always in the office
An attractive workplace: Our office is in an attractive location, in the Messetower in Frankfurt with a great view. We work with Macs and have the latest IT Equipment
Flexibility for work and free time: We have trust working hours that offer our wolves the greatest possible flexibility. For free time, we offer our 30 days of vacation as well as additional days off, including sabbaticals
Further development: We support employees with regular training and certifications. We support professional development and promote internal employees – in our fast-growing company there are great opportunities for advancement
Regular social events, including our legendary Arctic Wolf parties
Check out Image-Video at the bottom of this page to get to know some Wolfes and learn more about us.
About Arctic Wolf
At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).
Our Values
Arctic Wolf recognize that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance.
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing EMEA.recruitment@arcticwolf.com
Have we sparked your interest? Then send us your CV and also gladly your references.
Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.
This job is no longer accepting applications
See open jobs at Arctic Wolf.See open jobs similar to "Manager, Sales Engineering - Customer Success (m/w/d)" Mossier.