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Product Manager - Endpoint

Arctic Wolf

Arctic Wolf

Product
United States · Remote
Posted on Friday, June 30, 2023

Ready to further your career in the fast-paced, exciting world of cyber security?

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Product Manager - Endpoint to be a part of making this happen.

Location: flexible for remote in USA or Canada

ABOUT THE ROLE

The Product Manager for Endpoint is responsible to understand market needs and trends, collaborate with the product teams, manage the delivery and success of new products and capabilities in a data-driven manner, and drive priorities that maximize value to the internal and external customers. Product Managers participate in strategic and tactical activities for small to medium sized, possibly complex, projects that contribute to larger solutions, serve as the champion for their assigned product/service areas and may serve as product owner for one or more development teams. Individuals in this role will partner with others on the team to achieve their goals.

RESPONSIBILITIES

  • Conduct internal and external research: customer requirements, market requirement, competitive research, internal research and analysis to inform strategic direction and priorities for their product/service areas.

  • Regularly collaborate across the business to collect and socialize a comprehensive, accurate and detailed set of feature requirements and prioritized backlog.

  • Owns the definition, prioritization and hygiene of the product backlog throughout the concept through delivery process.

  • Working in partnership with the UX team, ensures delivery of all user experience mock ups required in support of backlog items.

  • Act as a product/service delivery champion: represent the business and value of the capabilities throughout the product delivery process, problem solve obstacles to delivery, build a sense of team and set the urgency/energy levels where appropriate, model and foster company values with across delivery teams and ensure overall team and project success.

  • Resolve minor conflicts and identify and report more serious issues to line manager within the requirements to product/service delivery cycle.

  • Contribute research and ideas with broader product management team and direct leadership as required to support broader product/service strategy.

  • Periodically required to brief senior product executives on the state of their respective products/service releases and plans.

  • Contribute to pricing and positioning planning discussions within the product management and product marketing teams to maximize value of their deliverables.

  • Works with others, where appropriate, to create and improve operational aspects of service delivery within our technology platform.

  • Assists in the definition, creation, and delivery of technical product marketing and service deliverables.

SKILLS & REQUIREMENTS

  • 3+ years’ experience in a technical or product delivery role in the Endpoint space

  • Experience in cybersecurity is a plus

  • Previous experience or knowledge of product management

  • Bachelor’s degree required (Computer Science or Business Administration preferred)

  • Dedicated to managing and meeting the expectations and requirements of internal and external customers; seeks first-hand customer information and uses it to inform feature definition and development; brings a cohesive perspective of the customers to their work; establishes and maintains effective relationships with customers and gains their trust and respect.

  • Knowledge and use of technical, market, and customer research methodologies.

  • Ability to write and speak clearly and concisely to various audiences.

  • Technical aptitude capable to comprehend target customer IT infrastructure, company products and services at a system, data flow and API level, the ins and outs of development, design, agile framework, software development, and scrum approach.

  • Competence in decision making and decision follow-through - including defining a problem, identifying different alternatives, selecting, and implementing the best alternative, and evaluating results to success criteria. May consult with senior staff to validate approach and decisions.

  • Is learning the activities of full-life cycle product management and is working towards mastering product definition and development process.

  • Contributes to some departmental goals and objectives.

  • Highly detail oriented and able to manage a large number of tasks simultaneously.

ABOUT ARCTIC WOLF

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

OUR VALUES

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees

  • Bonus or commission pay based on role

  • Flexible time off, paid volunteer days and paid parental leave

  • 401k match

  • Medical, Dental, and Vision insurance

  • Health Savings and Flexible Spending Agreement

  • Voluntary Legal Insurance

  • Training and career development programs

SECURITY REQUIREMENTS

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

  • Background checks are required for this position.

Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.

Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.