IP/OP Rehabilitation Services Coordinator

Allina Health

Allina Health

Minneapolis, MN, USA
Posted on Tuesday, February 6, 2024

Number of Job Openings Available:


Date Posted:

February 05, 2024


31002038 Courage Kenny Rehabilitation Institute Outpatient Rehabilitation Abbott Northwestern


Day/Evening (United States of America)

Shift Length:

8 hour shift

Hours Per Week:


Union Contract:


Weekend Rotation:


Job Summary:

The Rehabilitation Services Coordinator is the first point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits.

Key Position Details:

  • 40 hours per week
  • No weekends
  • Day/Evening shifts
  • Benefit Eligible

Job Description:

Principle Responsibilities

  • Scheduling
    • Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.
    • Enters all scheduling documentation in the electronic medical record.
    • Registers patients, verifies insurance and obtains prior authorizations as needed.
    • Creates, deletes and modifys schedule versions and calendars to reflect changes in Therapist schedules.
    • Arranges interpreter services for patients as needed.
  • Administrative department support
    • Provides department reception, patient check-in and telephone coverage, routing messages accordingly.
    • Organizes and maintains department records, manuals and patient education materials.
    • Participates in completion of patient data reporting requirements and compliance with regulatory standards.
    • Creates and maintains all training materials for new and current employees.
    • Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
  • Provide department support
    • Maintains governmental payor logs, including faxing.
    • Updates patient charts.
    • Assists department with sending email communication related to initial patient assessments.
  • Chart preparation
    • Analyzes patient records to determine if outside documents are needed.
    • Contacts document source, obtains records, scans and index into the electronic medical record.
    • Other duties as assigned.

Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • Customer service experience preferred

Physical Demands
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently