Clinic Business Representative Associate

Allina Health

Allina Health

Sales & Business Development
St Paul, MN, USA
Posted on Saturday, November 18, 2023

Number of Job Openings Available:


Date Posted:

November 17, 2023


63309900 Allina Health Group Bandana Square


Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:


Union Contract:

SEIU-6-Aspen Clerical and Technical

Weekend Rotation:


Job Summary:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

  • No Weekends
  • Days M-F
  • Union SEIU-6 Aspen technical Clerical

Job Description:

Principle Responsibilities

  • Greets and welcomes patient in person or by phone.
    • Performs registration process.
    • Collects demographic and insurance information.
    • Checks in or interviews patient to complete appropriate paperwork.
    • Directs patient to their appointment or procedure.
    • May schedule appointments.
  • Verifies eligibility and benefits information for payers and interprets results.
    • May obtain prior authorization before date of service and provides notification if unable to complete.
    • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
    • Obtain signatures from patients as needed.
  • Uses resources, tools and procedures to complete accounts in assigned work queues.
  • May operate a multi-phone system which would including transferring calls, handling messages and paging.
    • Other duties as assigned.

Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  • High school diploma or GED preferred
  • Associate's or Vocational degree preferred
  • Clerical or business environment experience preferred and
  • Medical terminology knowledge preferred and
  • Computer knowledge including Microsoft Word, Excel and Outlook preferred

Physical Demands
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently