Clinic Business Representative
Allina Health
This job is no longer accepting applications
See open jobs at Allina Health.See open jobs similar to "Clinic Business Representative" Mossier.Sales & Business Development
Coon Rapids, MN, USA
Posted on Oct 31, 2023
Number of Job Openings Available:
1Date Posted:
October 30, 2023Department:
62338900 Allina Health Group Coon Rapids Business SupplyShift:
Day (United States of America)Shift Length:
8 hour shiftHours Per Week:
40Union Contract:
Non-UnionWeekend Rotation:
NoneJob Summary:
Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.Key Position Details:
- No Weekends
- 8-hour shifts
- Start times vary from 700AM-830AM
- End Times vary from 330PM-500PM
- Multi-Specialty Float Position all within same Location
- Career Building Opportunities
Job Description:
Principle Responsibilities
- Greets, welcomes, and performs the registration process with patients in person or by phone
- Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation
- Assists patients with telephone encounters
- Identifies key words to initiate appropriate responses and de-escalation techniques as needed
- Directs patients to appointment or procedure
- Collects co-pays and/or remaining balances
- Obtains signatures from patients as needed
- Responds to questions regarding financial assistance programs
- Performs the End of Day reconciliation process
- May participate in the prescription refill order process as appropriate and in scope for position
- Manages and organizes the patient care lobby (or lobbies) and provides other department support
- Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day
- Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed
- May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties
- Performs weekly downtime check
- Active participation in staff meetings
- Other duties as assigned.
Job Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
- 1 year of basic computer skills required
- High school diploma or GED preferred preferred
- Associate's or Vocational degree preferred
- Experience with Microsoft Office products (Word, Outlook, and Excel) preferred
- Customer service, clerical, or other business office environment experience preferred
- Medical terminology knowledge preferred
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
This job is no longer accepting applications
See open jobs at Allina Health.See open jobs similar to "Clinic Business Representative" Mossier.