Production Planning Intern

Sleep Number

Sleep Number

Irmo, SC, USA
Posted on Wednesday, September 13, 2023

Company Overview

Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber

At Sleep Number we are improving lives every day by helping people sleep better every night. Learn more about a company that’s championing a health and wellness revolution with quality sleep at its core. Join our Planning Team for a 12-week internship experience.

This Supply Chain Planning Internship is responsible for forecasting, planning and management of inventory needs for assigned categories. Responsibilities include 1) completing the supplier forecast and replenishment to ensure meeting in stock goals 2) managing inventory to turn goals including carrying out safety stock and lead time strategies while minimizing excess, obsolete and aged inventory 3) maintaining system settings, tools and processes to ensure inventory is in the right place, at the right time, and in the right quantity 4) communicating gaps proactively and finding solutions to ensure 1st time complete to customer and 5) chipping in cross-functionally to improve processes. This intern will also work on projects including Value Stream teams, product changes and Total Cost of Ownership development (internal and external).

The Supply Chain Planning intern should be prepared to work on a fast-paced, team and will be able to complete the internship having gained a broad understanding of the promotional products industry and the unique ways our supply chain operates.

Primary Responsibilities

Forecasting Replenishment

  • Plan, manage, and implement product distribution over the planning horizon to ensure high service levels including PO releases and management
  • Plan and handle Supplier forecasts including proactive communication to Supplier and internal partners on forecasts, changes vs prior forecast and forecast accuracy (against PO releases)

Inventory Management

  • Identify and solve for critical shortages
  • Proactive communication with internal customers’ expectations of availability and downstream impacts
  • Maintain relationships with suppliers to eliminate constraints and meet objectives
  • Minimize obsolete/aged inventory
  • Analyze, created, edit and track receiving of purchase orders for suppliers
  • Manage and inspect purchase orders to ensure on-time and complete fulfillment; use proactive management with Suppliers for on-time shipping and delivery, fill rate and past due PO maintenance. Ensuring critical information is provided by Supplier and providing Supplier and internal team members with critical metrics to inspect Supplier performance.


  • Implement and maintain item PFEP ensuring system settings meet the category inventory objectives (lead times, turn, safety stock, etc)
  • Align with manager on appropriate safety stock levels using business insights knowledge
  • Understand end to end Supply Chain processes from production to fulfillment including Sleep Number manufacturing and assembly to Home Delivery
  • Understand Supplier end to end processes from raw material procurement to finished good production as well as lead times associated
  • Understand Supplier capacity and constraints and respond to ensure Sleep Number demand is met while maintaining inventory goals; Partner with Sourcing Manager and Supply Chain Planning Manager to develop response plans and access inventory and total cost impacts
  • Supervise critical metrics to measure on-time shipments, on-time deliveries, fill rate, reschedule root cause

Position Requirements

  • Undergraduate or graduate business student with/or pursuing major in Business or Supply Chain Management.
  • Self-directed and able to work without supervision
  • Ability to effectively communicate to all levels of the organization
  • Willingness to work with a cross-functional team
  • Handle multiple activities simultaneously and ensure accurate and timely completion of tasks
  • Self-starter with ability to work both independently and with a team
  • Ability to balance high-quality standards with schedule pressures
  • High level of integrity, professional demeanor, reliable and diligent
  • Strong analytical, structured problem solving and decision-making abilities
  • Excellent oral and written communication skills
  • Ability to understand the big picture as well as pay attention to detail
  • Proven understanding of MS Office Suite (Word, Excel, PowerPoint)
  • Intermediate Microsoft Excel skills such as basic functions (SUM, AVERAGE), sophisticated functions (VLOOKUP, IF-THEN), pivot tables
  • High level of attention to detail
  • Must have the ability to handle confidential and company proprietary information

Additional Program Details:

  • Competitive compensation
  • Full intern summer events program
  • Campus Ambassador opportunities


Our company's purpose is to improve the health and wellbeing of society.

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Examples of how we invest in your wellbeing:

  • Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.

  • Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.

  • Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.

  • Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.

  • Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.

  • Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.


Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.