Consultant - Commercial Capabilities

General Mills

General Mills

Mumbai, Maharashtra, India
Posted on Tuesday, May 23, 2023

Job Description

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Shift Timings - Regular

About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we’ve received showcase our commitment to be a force for good:

• World’s Most Admired Companies, Fortune 2022
• America’s Most Responsible Companies, Newsweek 2022
• 100 Best Corporate Citizens, 3BL 2021
• Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022
• 100 Best Companies, Seramount 2021
• Diversity Best Practices Leading Inclusion Index, Seramount 2021
• Best Companies for Dads, Seramount 2021
• Best Companies for Multicultural Women, Seramount 2021
• Top 10 Companies for Executive Women, Seramount 2021
• Military Friendly Employer Bronze, VIQTORY 2021
• Best Place to Work, Canada, Greater Toronto, 2021
• Top 50 – India’s Best Workplaces for Women, 2021
• Top Workplaces in Brazil, 2021
• Asia’s Best Workplaces, 2021


Hungry for What’s Next
We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, ‘crazy’ ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We’ve learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding— that only happens when you surround yourself with those who are hungry for what’s next.


For more details check out www.generalmills.com


General Mills India Centre
General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.


Digital and Technology team

Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can leveraged to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.

Our service partnerships and employee engagement are centered on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in “Work with Heart”. Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you.


Job Overview
Role: Consultant
Location: Mumbai
This role is for D&T Commercial capabilities product team responsible for analyzing requirements, documenting system flow, functional testing, and release of custom applications. Individual should be able to work independently on large enterprise projects. Individual should be expert in required technologies and provide guidance/help to others. Individual should be able to understand business requirements and convert them into functional specifications.


Role Responsibilities
As a Commercial capabilities analyst you will be responsible for executing all the analyst related tasks through the software development life. In this role you will:
• Expanding, increasing functionality and support of internally developed custom SQL/.Net & Oracle/.Net applications for NAR Trade, Retail Sales & other commercial based applications.
• Own best practices, standards, tools, and documentation for analytical technologies.
• Understand key business processes and application platforms for assigned areas.
• Provide insights and recommendations on business process or solution improvements.
• Own application support and serve as primary contact for assigned areas.
• Analyse/evaluate issues on different technical platforms like Hadoop, AtScale and others.
• Responsible for Data governance and play Data Steward role in Trade space.
• Also, responsible to handle above responsibilities in future projects related to Google Cloud platform.
• Key Deliverables:
• Functional specifications/user stories/use cases/scenarios
• Business process and system documentation
• Service level agreements
• Support metrics


Must - have skills and experience
• Candidate should have 7-10 years of experience as an analyst.
• Should be able to prepare specifications, estimates and solution documentation.
• Demonstrate the ability to build a work plan or parts of a work plan, as applicable for role.
• Knowledge of any Trade system will be an added advantage.
• Working knowledge of GCP/.Net technologies (C#/VB.NET) will be an added advantage.
• Strong interpersonal skills & ability to effectively work in a global team.
• High initiative with desire to increase your understanding of GMI's business.
• Ability to learn quickly & demonstrated problem solving skills.
• Experience with project management/Agile methodology is preferred.
• Experience working with databases and writing SQL queries - Oracle preferred.
• Experience with Business Objects & Tableau is preferred.
• Demonstrated ability to analyse, design, program, test, support, and implement information systems.
• Excellent communication skills- verbal and written, excellent analytical skills & stakeholder management skills.
• Exhibit a learning mindset and curiosity about consumer behaviour, types of consumer data and application.


Good to have skills
• Understanding of CPG industry
• Business Analyst certifications
• Knowledge of cloud platforms and solutions, such as Google Cloud Platform
• Ability to lead change, build partnerships, and learn quickly.
• Exhibits candour by encouraging open discussion of issues and sound judgment after listening and understanding the perspectives offered by others.
• Able to effectively manage vendor relationships, if any.
• Continuous Improvement skills and experience desirable


Skill proficiency expectations

Expert level

Intermediate Level

Basic Level

·       Analyst Experience

·       Business Domain knowledge – Trade/Sales/SRM

·       SQL Queries

·       Database management


·       Alation

·       Airflow

·       Tidal

·       AtScale

·       Tableau


We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.