Company

Federal Reserve Bank of ClevelandThe Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.

For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

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This role is onsite in Cleveland, Ohio supporting third shift hours: Monday-Thursday 5pm-4am

Organizational Expectations:

As a Cash Operations Specialist Lead you will direct the daily workflow of currency/coin activities to ensure effective and efficient operation of a specific department function. You will manage day to day operations with little supervision and will be responsible for ensuring others perform their essential accountabilities on a daily basis. You will verify and balance daily activity to account for the teams or department holdings, and will apply independent judgment and discretion within the framework of governing procedures to maintain custody and accountability in a valuables handling environment.

General Responsibilities:

• A lead role requires advanced knowledge of operational procedures and tools obtained through extensive work experience.

• A subject matter expert in the job area.

• Works to achieve operational targets within job area which has impact on the overall achievement of results for the department.

• Operational targets are achieved through leading other team members within and outside of the job area through delegation and review.

• May be responsible for leading daily operations.

• Trains, delegates, and reviews the work of junior level employees.

• Problems are typically difficult and non-routine but not complex.

• Influences others outside the department regarding practices and procedures.

• Adjusts and enhances working methods to improve effectiveness of the area.

• Coordinates the workflow, escalates issues, manages inventory levels and resources.

• Communicates and leads the resolution of problems encountered by the teams.

• Serves in designated supervisory roles.

• Cross trained in multiple areas and may assist in other areas of Cash Operations such as the compliance team with offsite reviews.

• Performs other duties as assigned or requested.

Education and Experience:

• High school diploma and 7 years of related work experience OR

• Two years of college and 5 year of related work experience OR

• Bachelor’s degree and 3 years of related work experience

Knowledge and Skills:

• Ability to handle sensitive information with confidentiality

• Expert level attention to detail, with experience strictly following procedures

• Expert level customer service and interpersonal skills

• Proficient computer skills including Microsoft Office along with other various online applications as needed for the role

• Expert level knowledge of cash operations and the prescribed operating procedures, safety, security, and compliance and/or production standards and controls

Physical Demands and General Working Conditions

Production environment (such as Cash): Employees in this position work in a controlled environment with one or more partners under Federal Reserve and Treasury custody control standards. This is a very physical job requiring repetitive lifting and moving of currency weighing greater than 30 pounds. Additionally, employees may be required to operate manual equipment (tow motor) to move containers exceeding 1,500 pounds. Limited sitting occurs and most of this job is performed standing and walking in an enclosed work area. This climate controlled, all glass room has extreme temperature changes from very cool to very hot. Employees need to be aware of their surroundings due to frequent movement of containers. Exposure to noise from various machines will occur. Employees may be required to push and pull currency containers of moderate to heavy weight.

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

No

Job Category

Operations

Work Shift

Second (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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