Community Engagement Associate III

Federal Reserve Bank of Minneapolis

Federal Reserve Bank of Minneapolis

Customer Service
Philadelphia, PA, USA
Posted on Saturday, April 13, 2024


Federal Reserve Bank of PhiladelphiaThe Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.

You will organize individual and small group outreach meetings and represent the Reserve Bank with Third District stakeholders (including bankers, community group leaders, and federal, state, and local government representatives) to promote community development in low- and moderate-income communities and fair and impartial access to credit in underserved markets. You will serve as a knowledge expert, for both internal and external audiences, on key community development issues. You apply creative analytic skills to examine and communicate community development needs and best practices. You will develop appropriate instruments of communication for the function (this may include public speaking assignments, media interviews, conferences, and videos). You will develop and manage conferences, trainings, and publications aimed at educating and informing stakeholders about community development in the Third District and nationally. You recommend approaches for enhancing the connections between the department’s outreach and research products and plays a central role in communicating the impact of the Community Development function. You will report to the Sr. Manager and Advisor of Community Engagement.

Job Description:


You will foster ongoing and strategic outreach with community stakeholders that facilitates a critical exchange of information pertaining to topical issues (e.g., access to credit, consumer finance, affordable housing, economic development) and geographic areas. You identify and engage stakeholders to learn about and identify strategies to address community and economic development needs; You increases and strengthen the department’s connections to the network of lending institutions, community groups, public officials, redevelopment specialists, housing officials, and academic researchers to gain broad and specific insights.


You will organize and host meetings and events that provide stakeholder groups with critical knowledge. You will create opportunities to partner with local, regional, and national organizations and other FRBs to share department expertise and/or bring external expertise to District stakeholder groups.


You develop and strengthen subject matter expertise on the department’s key community development initiatives (e.g., affordable housing, consumer finance and financial education). You maintain knowledge by keeping abreast, through research and application, of a dynamic body of regulations, agency attitudes, and industry activities. You will distill information gathered through outreach and research and use this information to educate internal and external stakeholders on key community development issues.


You will use primary and secondary data sources to conduct analysis and produce informational materials to educate stakeholders. Prepare and deliver presentations on community development topics to internal and external stakeholders. You will contribute to Reserve Bank newsletter Cascade and other publications such as Cascade Briefs and Cascade Focus.


You will act as a liaison to other departments in the Bank or throughout the Federal Reserve System to coordinate cross-functional initiatives related to community development, consumer credit and payments, and economic and personal financial education. You are actively involved in the accomplishment of departmental and/or Bankwide quality initiatives by being a department coordinator, team leader or team member. You work individually or in a group to identify, communicate, and implement changes and initiatives with the goal of improving the quality of the operation or product. Fulfill job duties and responsibilities in conformance with sound safety practices.

Performs other related duties as assigned.

Education and Experience:

· Bachelor's degree in Economics, Community Development, Public Policy, Planning, or other social science field, or equivalent experience. Master’s degree preferred.

· Minimum 3-5 years' experience in community development with a nonprofit, financial institution or government agency.

Knowledge and Skills:

· Knowledge of community development, consumer credit and payments, and economic and personal financial education trends and data.

· Ability to quickly find relevant information and synthesize it for projects, speeches and presentation visuals.

· Excellent oral and written communication skills.

· Strong interpersonal skills.

· Strong analytical and problem-solving skills.

· Strong organizational and planning skills.

· Ability to work independently on reports, projects, and publications.

· In-depth PC skills and knowledge of the data services subscribed to by the Department.

· Demonstrated understanding of community and economic development programs and issues, personal finance programs and issues, and consumer compliance regulations, including the Community Reinvestment Act.

· General knowledge of banking and bank regulations.

Other Requirements:

· Valid driver`s license to travel and facilitate community development outreach and programs.

· Travel up to 25% of time.

Physical Requirements: Must be able to spend long hours working at a personal computer.

The salary grade for this position is 13.

We offer a great benefits package that features:

  • Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period

  • 401k/Thrift Plan with generous employer match

  • Employer-funded Pension Plan

  • Paid Vacation/Sick Time & Holidays

  • Monthly $100 Commuter Allowance

  • Flexible Spending Accounts and Healthcare Spending Accounts

  • Flexible Work Schedule available in most departments

  • Life Insurance and Long Term Disability Insurance

  • Tuition Reimbursement (undergraduate and graduate)

  • Parental Leave

  • Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities

  • Onsite Cafeteria & Coffee Shop

  • Additional Convenience Benefits, Discounts and More…

Additional Information:

  • The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer eight employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.

  • We have eight employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Working Families and Veterans. ERGs are open to all employees.

  • We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment.

  • All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.

  • Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.

  • All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

  • Certain eligibility rules apply. You will provide work authorization to prove their eligibility to work in the United States.

  • The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

  • This is not a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.

  • Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.

Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category

Communications/Public Relations

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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