Business Continuity Coordinator/ Incident Manager

Federal Reserve Bank of Minneapolis

Federal Reserve Bank of Minneapolis

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Atlanta, GA, USA
Posted on Saturday, January 27, 2024


Federal Reserve Bank of AtlantaAs an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

Position Summary:
Manages and coordinates key aspects of the organization-wide business continuity program, under limited supervision. Leads the team of Analysts and Sr. Analysts. Develops and maintains crisis management procedures,
business continuity scenarios, and contingency plans for key business functions.

Coordinates updates to documentation supporting the business continuity function and works closely with business units and various levels of
management to ensure high availability of effective and accurate information. Responsible for maintaining and testing offsite contingency equipment and facilities in conjunction with District IT staff and business areas, and a central
repository of business continuity information. Supports management by tracking program performance metrics.

Key Responsibilities:

  • Coordinates the overall efforts and processes of the organization-wide business continuity program in the District.

  • Investigates, proposes solutions, and manages processes for implementation of the BCP in the District, manages delivery of projects, facilitates workgroups, etc.

  • Manages design, development, maintenance, and testing of business continuity plans for critical functional areas of the organization.

  • Supports ongoing discussions of current and emerging contingency topics. In collaboration with business areas’ management and business continuity Liaisons, identifies, monitors, plans for and drafts reports on business continuity-related risks that could impact the Bank.

  • Coordinates compiling, analyzing, and reporting yearly compliance review results to Senior Management.

  • Manages maintenance and administration of software used to support business continuity activities. Ensures maintenance of a central repository of business continuity information, including risk assessments, business area recovery plans, emergency response procedures, and contact information.

  • Manages development of processes and procedures to ensure information is accurate and accessible. Coordinates, facilitates, and develops crisis management exercises and continuity awareness initiatives throughout the District.

  • Provides recommendations to Senior Management during simulation exercises, testing and real crisis events.

  • Provides consultation as needed with business areas, Product Offices, and other System entities on business continuity planning-related issues.

  • Has a good understanding of major businesses and functions of the Federal Reserve, including bank supervision, research, financial services, and corporate support functions, and their high-level processes within the District and across the System.

  • Keeps current on System, District, and industry business continuity activities and trends. Develops subordinates and establishes objectives, monitors staff performance, and ensures adequate training.

  • Evaluates, counsels, and provides guidance to staff on job performance and development.

  • Participates in high-level District and System work groups and special projects.

  • Develops and makes high-level internal and external presentations, and/or provides training related to business continuity planning management.

  • Maintains and coordinates contacts with outside contingency planning professional organizations and local/regional emergency groups.

Education: Bachelor's Degree or 4 years equivalent experience; Master's Degree preferred

Experience: Five or more years preferred

Knowledge Areas:

  • Business continuity practices experience

  • Superior written and verbal communication skills,

  • Program management experience

  • People management

Technical Skills:

  • Project Management Skills

  • Strong analytical and computing skills

  • Business Continuity storage platform


  • Business Continuity Certification preferred

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

  • Comprehensive healthcare options (Medical, Dental, and Vision)

  • 401K match, and a fully funded pension plan

  • Paid vacation and holidays; flexible work environment

  • Generously subsidized public transportation

  • Annual tuition reimbursement

  • Professional development programs, training and conferences

  • And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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