Company

Federal Reserve Bank of St. LouisOverview

We are looking for a Facilities Associate Specialist to oversee support functions and monitor daily activities while reviewing incoming work orders to determine the appropriate workflow to assign work orders within the Facilities Management Department. You will have responsibility for activities in all offices located throughout the St. Louis district. As a Facilities Associate Specialist reporting to the Manager of Facilities Planning & Asset Management you will support important functions of the Operations and Maintenance and Project Management teams.

Responsibilities

• Oversee, review and determine the appropriate workflow for incoming Facilities project and work order requests.

• Update department metrics and associated reports using data from multiple systems. Review data for consistency and report on trends and make recommendations for improvements.

• Coordinate vendor onboarding and offboarding activities including fingerprinting, background checks, and asset ordering and distribution.

• Manage the Computerized Maintenance Management System (CMMS) and Computer Aided Facilities Management (CAFM) systems to ensure asset information contained within the databases is accurate and updated. Oversee the District's transition to a new Integrated Workplace Management System (IWMS) to replace the current CMMS and CAFM systems.

• Manage department web page content and update pages with current information. Continue to build the site with customer service focused lens and ease for internal customers accessing information about the department and services offered.

• Create, distribute, and analyze customer satisfaction surveys. Create recommendations and actions related to survey results other metric reporting.

• Participate in financial performance activities such as developing and monitoring budgets and providing ad hoc financial analysis and consultation to management.

• Administer procedures for the department so that information is understandable, easily referenced and within compliance.

• Oversee the department's records management program to ensure retention and disposal according to policy.

• Make purchases that align with supplies/services needed by the teams within the department.

Qualifications

• B.A., B.S. or other baccalaureate/undergraduate degree with a major or specialized courses in (Business Management, Business, Operations Management, or Project Management)

• 2-3 years’ experience in business operations, or project management

• Background in customer service with experience in the facilities management industry or other support function.

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth—along with many benefits and perks that support your health, wealth, and life.

Salary: $75,300 to $85,000

In addition to a great compensation package, we offer a comprehensive benefits package that all brought together in a flexible schedule where you can find balance:

• Paid time off

• Flexible on-site work arrangements

• Tuition & Training assistance/reimbursement

• 401(k) match & Annuity/Pension fund

• Top-notch health care benefits

• Child and family care leave

• Professional development opportunities

• And more...

Ranked as the #2 Top Workplace in the St. Louis Region in 2020, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees' diversity—in age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, and cultural traditions, religion, life experiences, education and socioeconomic backgrounds—are recognized as a strength. Learn more about the Bank and its culture; check out our Careers Site.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Other

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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