Business Analyst (Business Operations Support)

Federal Reserve Bank of Minneapolis

Federal Reserve Bank of Minneapolis

IT, Customer Service, Operations
Minneapolis, MN, USA
Posted on Tuesday, July 18, 2023


Federal Reserve Bank of MinneapolisAre you looking for an opportunity to use your analytical and technical skills to contribute to an organization that values integrity and inclusion? The Treasury Services (TS) Department at the Federal Reserve Bank of Minneapolis serves as fiscal agent for the US Treasury’s Bureau of the Fiscal Service supporting the Retail Program. Our department provides services related to the issuing and redemption of US savings bonds and marketable securities. In your role as a Business Analyst, you'll provide analytical and project management support for the department.


  • Participate in projects and perform intermediate analytical tasks in support of Department, Bank, FRS and/or federal agency initiatives.
  • Participate in Department, Bank, FRS and/or federal agency project teams and work groups.
  • Complete special assignments, studies, and analysis.
  • Analyze business functions and operational process improvements and/or enhancements.
  • Test, train, and complete implementations, which may include coordinating activities such as developing plans, completing risk assessments, assigning tasks, monitoring and reporting progress, and preparing necessary communications.
  • Provide intermediate analytic support to Department liaisons for Department, Bank, FRS and/or federal agency staff and management in resolving moderately complex operational and business issues.
  • Escalate difficult and complex questions or problems to other analysts or management.
  • Assist in preparing and/or revising communications, including proposals, reports, and presentations for all levels of management.
  • Learn and support department automation and associated technology systems. Respond to user/management requests for information, including developing ad-hoc reports and queries from applications, databases, and/or management information systems.
  • Develop and revise procedures, define processes, and deliver training to users and staff. Monitor and verify compliance with applicable new and existing policies, procedures, and standards.
  • Responsible for executing the onboarding/offboarding of resources within Treasury Services. Coordinate all activities with other business units to ensure compliance and timeline requirements when onboarding/offboarding employees, contractors, and third-party vendor resources.


  • Bachelor's degree or equivalent combination of higher education and/or experience. Bachelor's degree in business or a related field preferred.
  • 3 years of direct work-related experience or equivalent combination of related higher education and experience.
  • Proficient in MS Excel, SharePoint, MS Word, PowerPoint, Visio, and MS Project.
  • Must be U.S. citizen or lawful permanent resident alien with at least three years of legal residency in any visa category.

*This position qualifies for a hybrid working arrangement that supports remote work but requires regular 3 days on-site attendance.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

  • Comprehensive healthcare options (Medical, Dental, and Vision)
  • 401(k) match, and a fully-funded pension plan
  • Paid time off and holidays
  • FREE public transportation passes
  • Annual educational assistance
  • On-site fitness facility
  • Professional development programs, training and conferences
  • And more…

The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued. We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues. From economists to cash specialists, we work together to represent you in our economy.

Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category


Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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