Security Operations Center Dispatcher

Allina Health

Allina Health

This job is no longer accepting applications

See open jobs at Allina Health.
Werribee VIC 3030, Australia
Posted on Friday, February 9, 2024

Number of Job Openings Available:


Date Posted:

February 07, 2024


16008054 North Region Security


Day/Evening/Night (United States of America)

Shift Length:

8 hour shift

Hours Per Week:


Union Contract:


Weekend Rotation:


Job Summary:

Provides a safe and secure environment by managing emergency and non-emergency calls. Observes cameras and monitors alarms and radio networks. Initiates communications for urgent and evolving crises and emergency situations.

Key Position Details:

  • Casual
  • Day/ Evening/ Night
  • 8 hours per day
  • Occasional weekends
  • Requirements per casual status

Job Description:

Principle Responsibilities

  • Manages requests for security and emergency services.
    • Monitors and answers phones, radios, intercoms, and other communication tools.
    • Prioritizes calls for service based on urgency and criticality and initiates appropriate action.
    • Gathers detailed information from caller.
    • Records all officer activities via case/incident management systems.
    • Sends urgent communications using tools such as mass notification system, electronic and overhead paging systems.
  • Monitors the safety and security of the physical environment.
    • Uses systems to support a safe and secure environment to include access control, panic/duress, infant protection, security video, weather radios and utility/fire alarm systems.
    • Receives and processes badge access change requests.
    • Performs preventative maintenance checks, identifies discrepancies and escalates per procedure and process.
    • Other duties as assigned.

Job Requirements

  • Associate's or Vocational degree in general studies preferred
  • 0 to 2 years working in dispatch or call center, Security Operations Center, or related function preferred
  • May be required to travel between sites

Physical Demands
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

This job is no longer accepting applications

See open jobs at Allina Health.