Clinic Business Representative Associate

Allina Health

Allina Health

Sales & Business Development
Bloomington, MN, USA
Posted on Thursday, January 11, 2024

Number of Job Openings Available:


Date Posted:

January 10, 2024


63319900 Allina Health Group Bloomington


Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:


Union Contract:

SEIU-6-Aspen Clerical and Technical

Weekend Rotation:


Job Summary:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

  • Schedule: 8:30am-5:00pm, Monday-Friday
  • No weekends
  • May be required to float to other locations within 15 miles of home site location.
  • SEIU union position
  • OT after 8 hours worked.
  • Benefit Eligible
  • Bilingual preferred

Job Description:

Principle Responsibilities

  • Greets and welcomes patient in person or by phone.
    • Performs registration process.
    • Collects demographic and insurance information.
    • Checks in or interviews patient to complete appropriate paperwork.
    • Directs patient to their appointment or procedure.
    • May schedule appointments.
  • Verifies eligibility and benefits information for payers and interprets results.
    • May obtain prior authorization before date of service and provides notification if unable to complete.
    • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
    • Obtain signatures from patients as needed.
  • Uses resources, tools and procedures to complete accounts in assigned work queues.
  • May operate a multi-phone system which would including transferring calls, handling messages and paging.
    • Other duties as assigned.

Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • Associate's or Vocational degree preferred
  • Clerical or business environment experience preferred and
  • Medical terminology knowledge preferred and
  • Computer knowledge including Microsoft Word, Excel and Outlook preferred

Physical Demands
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently