Number of Job Openings Available:

1

Date Posted:

November 06, 2023

Department:

63349900 Allina Health Group Highland Park

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

SEIU-6-Aspen Clerical and Technical

Weekend Rotation:

None

Job Summary:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• No Weekends
• 830AM-500PM M-F
• Union Local SEIU 113
• Small Neighborhood Clinic

Job Description:

Principle Responsibilities

• Greets and welcomes patient in person or by phone.
  • Performs registration process.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
  • May obtain prior authorization before date of service and provides notification if unable to complete.
  • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• High school diploma or GED preferred
• Associate's or Vocational degree preferred
• Clerical or business environment experience preferred
• Medical terminology knowledge preferred
• Computer knowledge including Microsoft Word, Excel and Outlook preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently