• Provide patient care support and assist providers as instructed by the Physician, Provider or Registered Nurse (RN).
  • Reports any acute problems and changes in patient's condition.
  • Provides information to patients regarding test/procedure preparation, over-the-counter medication administration and treatment with provider.
  • Provide patient preventative or other heath information per provider or RN
  • Coordinate results of tests, procedures ect. with provider.
  • Assists with scheduling appointments for patients.
  • Prepare refill information for provider to review.
  • Facilitate obtaining lab/imaging results and notify provider of abnormalities.
  • Works with the electronic medical records in basket, responding to messages and results for provider.
  • May need to perform injections using proper techniques.
  • May need to help cover front desk and provide backup to patient registration.
  • May assist with patient transportation.
• Room patients, manage patient flow and obtain adequate patient medical information/data.
  • Perform rooming and vital signs according to standards.
  • Assist with the collection, labeling, and processing of specimens.
  • Confirm information with patient when necessary and document per practice.
  • Keep patient informed of provider schedule and notify provider when patient is ready.
• Clean, re-stock and maintain inventory for exam rooms and inventory for supply room.
  • Ensure that supplies are ordered, stocked and inventory is maintained.
  • Order medical supplies and nutritional supplies.
  • Sterilize and ensure the proper maintenance occurs for all exam room equipment.
• Contributes to an environment that is safe for patients, visitors and employees.
  • Reports environmental risks or equipment malfunctions to Supervisor.
  • Uses equipment following policies, procedures and manufacturer directions or standards.
  • Follows all policies and procedures when administering medication.
  • Other duties as assigned.

REQUIREMENTS-

LPN:

• Associate's or Vocational degree from a Board of Nursing approved LPN program required
• Two years clinic LPN experience preferred and
• Licensed Practical Nurse MN BON or Licensed Practical Nurse Wisconsin, if working in Wisconsin or interacting with Wisconsin patients by phone
• BLS Tier 1 - Basic Life Support - Allina Health required Allina Health, American Heart Association or American Red Cross within 30 Days

Medical Assistants:

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• 0 to 2 years of Medical Assistant experience required and
• BLS Tier 1 - Basic Life Support - Multisource required Certified by the American Heart Association or Allina BLS within 30 Days
• Non-Certified Applicants with less than six (6) months of Medical Assistant experience must have graduated from an accredited school with a clinical externship
• Certified Medical Assistant - CMA - American Association of Medical Assistants preferred
• Medical Terminology preferred